Product FAQs

FAQs on storage

Is it safe to freeze Vaalia My First yoghurt?  If so for how long and what’s the best way to thaw them?

Yes, Vaalia My First Yoghurt can be safely frozen for up to 3 months from best before date. Thaw in the fridge. All dairy products including yoghurt should always be stored below 4°C. Check your fridge from time to time to make sure it is running at 4°C or less. 
 
I was told that the cultures in the yoghurt would spoil if left out of the fridge for too long - how long can I let the yoghurt sit in room temperature?

It is best to keep the yoghurt at below 4°C. The probiotic cultures are susceptible to temperature changes but Vaalia adds extra probiotic cultures to account for mistreatment. Unlike most other yoghurts, we state the quantity of good bacteria on the label of our products as well.

FAQs on Vaalia Lactose Free Yoghurt

I noticed this morning it states on the carton of the Vaalia Lactose Free Yoghurt that it "contains milk." As milk contains lactose can you please explain how this is lactose free?

People who are sensitive to lactose don't have to miss out on the great taste and nutritional benefits of Vaalia yoghurt.
Vaalia Lactose Free is made by adding a special natural enzyme to the yoghurt to break down the lactose into simple sugars without compromising on the luscious taste and creamy texture.

FAQs on Vaalia Innergy

Why does my Vaalia Innergy not have a foil seal? Has it been tampered with and is this product still safe to drink?

Yes, the product is safe to drink and it has not been tampered with. We have received feedback from consumers saying that in some instances the seal is difficult to remove from the bottle. We decided to look into this further and we conducted some trials to determine whether the seal was necessary in ensuring the freshness of the product over its shelf-life. The results of the trial determined that the seal was unnecessary and did not affect the quality, freshness or the unique trio of probiotics found in Vaalia Innergy for Immunity.

How often should I drink Vaalia Innergy? Can I have too much Vaalia Innergy?

To support your immune system, we suggest consuming Vaalia Innergy every day. The clinically proven probiotics in Vaalia Innergy are so good for you that you cannot have too much, so top up regularly.

Is Vaalia Innergy a yoghurt drink?

Innergy is a probiotic dairy drink (so it has a consistency closer to milk however you'll notice the distinct yoghurt-like tang).

Is Vaalia Innergy an energy drink?

Not really – the name 'Innergy' relates to the vitality (inner-energy) that having a healthy immune system brings you. Typical energy drinks only give you a short burst of energy with things like caffeine, but Innergy gives you a more healthy, long–term energy and vitality.

General FAQs

Sometimes there is a water layer on the top of my yoghurt. Is this still safe to eat?

Yes, it is still safe to eat. The water layer is the natural process of whey separation occurring. Stir the yoghurt before consumption and enjoy!

I can only eat halal products and noticed Vaalia contains gelatine. Is the gelatine halal?

Vaalia yoghurts contain Halal gelatine, however, Vaalia yoghurts may contain flavours not permitted under Halal criteria.

Can you please tell me the amount or dose of LGG® in Vaalia Yoghurt?

Each 100 grams of Vaalia Yoghurt contains a minimum of 100,000,000 colony forming units of Lactobacillus rhamnosus GG or LGG®. This means that there is enough of the culture to survive the digestive tract and naturally maintain and regulate the digestive system.

Lactobacillus rhamnosus GG or LGG® is a strain of L. rhamnosus that was discovered by Sherwood Gorbach and Barry Goldin in 1983. According to Gorbach and Goldin's research, LGG® tolerates the acid conditions in the stomach, the bile acids in the small intestine, colonizes the digestive tract and balances the bacteria in the digestive system.

Vaalia yoghurt, available in low fat, lactose free and full-cream (for children) in a variety of flavours is the only food source of LGG® currently available in Australia.

For more information about LGG® visit the Valio web site. Valio is a world leader in dairy innovation and functional foods.

This information is of a general nature only and is not designed to replace individual medical advice. Always consult your doctor or dietician for specific dietary advice.